Supporter information regarding rearranged Luton game

The rearranged fixture will be played at Vitality Stadium on Wednesday 13th March (7.30pm kick-off).

All ticket holders that secured paid seating for the original match will have the opportunity to attend the rescheduled game date utilising their same ticket and seat location. This includes season ticket holders, match ticket buyers and complimentary seating provided to Personal Assistants and Junior Cherry under-8s.

All match ticket buyers, including hospitality, will use their same match ticket from the 16th December matchday for entry. If a supporter has misplaced their ticket, a replacement ticket can be requested by contacting the ticket office.

Season ticket holders will be able to utilise their season ticket cards for the fixture.

Please see below for additional ticket information for this fixture.

Refunds

For match ticket buyers unable to attend the new fixture date, a refund can be requested by contacting the ticket office by Friday 16th February. If you were in possession of a hospitality ticket on the original match date, you will only be refunded the value of the match ticket. If you purchased a ticket on the Ticket Exchange, you are unable to request a refund for your ticket, as all sales are final.

Safe Standing

Licensed Safe Standing will be in place for the replay of this fixture. This will impact Rows J – R in all north stand blocks (10 – 15). Standing is not required in these areas, however, supporters risk restricted pitch views if they are sat when surrounded by standing supporters.

For the limited number of season ticket accounts that chose to relocate out of Safe Standing, you will still be in possession of your original seat location for this match. You will receive a new paper ticket posted to you for this match.

If you would like to request a relocation, please contact the ticketing team to discuss available options. Please note, since the original match date reached all tickets issued, a relocation is based on availability and unfortunately not guaranteed.

If you are a season ticket holder in Safe Standing and prefer to opt-out of this match, you can request to cancel your ticket for this match, and you’ll be eligible to receive a credit equal to 1/19 of your season ticket package.

If you purchased a match ticket in the north stand that is now part of Licensed Safe Standing, you can keep your existing ticket for the match or request to cancel your match ticket and receive a refund.

Hospitality

Match ticket buyers within hospitality will receive the option to purchase a hospitality add-on for the match. Hospitality will not be included with the ticket for the replay. Hospitality package add-ons for these ticket holders will be communicated and offered by the hospitality team in the coming days.

Seasonal hospitality guests will receive their same hospitality experience for this fixture (at no additional charge). This includes seasonal guests in our boxes, Boardroom and restaurants.

Ticket Exchange

All sales for tickets purchased and sold on the Ticket Exchange are final. If you purchased a ticket on the Ticket Exchange for the original fixture, you’ll use your same ticket for the new match date.

If you are a Season Ticket Holder that resold on the Ticket Exchange, you will not be able to reverse the sale for this match. If you need to purchase a new seat for the fixture, please contact the ticket office (seating will be based on availability and is not guaranteed).

Purchasing Match Tickets

If match tickets for the new fixture date are available after completing the process outlined above, tickets will be put back on-sale online only to supporters with 1+ Cherries home points. A date and time for this release will be announced prior to the on-sale.

Away End Seating

For seating in the Luton Town away end, supporters should contact Luton Town to discuss the options available to them for the fixture.