We are recruiting for matchday stewards to come and join us on a matchday at Vitality Stadium.

Title: Matchday Safety Steward 

Reports to: Safety Officer

AFC Bournemouth has an exciting opportunity to grow its stewarding team and are looking for enthusiastic candidates to be an integral part of AFC Bournemouth’s matchdays, helping to keep all persons present at Vitality Stadium safe to enjoy the excitement of competing in the highest tiers of English football. 

About AFC Bournemouth

AFC Bournemouth is a family and community club. We strive to deliver a professional, friendly and welcoming approach across all areas of the club to all its stakeholders.

Main Duties

• To provide an excellent service to home and visiting supporters.     
• To attend all pre-match briefings.
• Carry out pre-event safety checks.
• Attend all training required by the club.
• Implement the League’s Ground Regulations. 
• Maintain a safe environment while ensuring a good matchday experience for all persons present.
• Controlling or directing people who are entering or leaving the ground, to do so in a safe manner.
• To represent the Club’s welcoming and friendly ethos; to provide information and assistance as required.
• Recognising potential issues and reporting them to a supervisor or the Control Room. 
• Staffing entrances exits and other strategic points to, from and within the stadium.
• Ensuring and maintaining that all safe exit routes remain clear during the progress of the specified activity.
• Undertaking specific duties in an emergency, or as otherwise directed by the Safety Officer.
• Assisting in the safe operation of the ground, not to view the activity taking place; and understanding their general responsibilities towards the Health & Safety, including any specific Covid-19 measures that may be in place. 
• Assisting to ensure safeguarding of all persons present, including vulnerable adults, children and themselves.
• Checking accreditation in restricted areas and ensuring only those authorised to do so have access.
• Ensure a full report of any incidents is accurately completed before finishing duty.
• Acquire a good knowledge of stadium layout.
• To be the first point of call for any incidents or issues in the stadium.
• Obligation to adhere to the club’s health and safety policy and procedures. 
• As a member of staff to ensure in all matters you follow and actively promote the club’s equality policies and practices to ensure a welcoming, safe and inclusive. environment for everyone engaged with the club.

Key Competencies

• Possess or be willing to undertake NVQ Level 2 in Spectator Safety, such training to be provided by the club.
• Excellent customer service and communication skills, including a calm approach to difficult situations.
• A strong desire to work as part of a team to deliver a safe and enjoyable matchday.

General Information

• Please note you may be required to complete a DBS check for this role.
• This role is on a casual worker contract basis and will be renewed seasonally.
• Shifts are normally 5 hours on a match day, with 3 hours of reporting duty and 2 hours for the duration of the match.
• Report time for a 15:00 kick off will be 12:00. 
• Finish time for a 15:00 kick off is between 17:00 and 17:15.
• Report time for a 19:45 kick off is normally 16:45. 
• Finish time for a 19:45 kick off is normally between 21:45 and 22:00. 

How to Apply

Please send your CV and covering letter to jobs@afcb.co.uk by 31^st May 2022.

AFC Bournemouth is an equal opportunities employer and ensures that staff and volunteers are able to achieve their full potential. AFC Bournemouth values the diversity of its workforce and welcomes applications from all sectors of the community (Equality Act 2010).

We actively encourage applications from women, and individuals from ethnically diverse communities.

For further information on accessibility within the stadium please click here.

AFC Bournemouth is committed to protecting all children, young persons, and adults at risk in its care or attending its premises and expects all staff and volunteers to share the same commitment.

For all positions where a DBS check is required, an offer of employment will be subject to receipt of satisfactory disclosure at the appropriate level.

Any and all potential agreements, relationships or commitments that could be considered a conflict of interest should be disclosed upon application to this vacancy by emailing jobs@afcb.co.uk. You will also be asked whether you have any conflicts to disclose upon receipt of your application. 

Satisfactory references will be required for all positions, your eligibility to work with the club will be subject to receiving appropriate referencing.

We strive to create a positive and safe environment and ensure all who interact with the club feel safe, protected, and heard.