*Concessions: Over 65, Under 16, Full time NUS and Ambulant Disabled (click here for details)
** Family Tickets are only available in the Family Stand.
Internet and telephone bookings are subject to a £2 booking fee and can be collected from the ground, or they can be posted out for an additional charge of 50p up to three working days before the game.
After the postage deadline tickets can still be purchased online or over the phone for collection. AFC Bournemouth cannot be held responsible for the vagaries of any postal service. In the event of loss of tickets or non-delivery, AFC Bournemouth cannot be held responsible. More information on this can be found here (link to further down).
When purchasing tickets you will be required to provide your name & address details. This will create a booking history for you and you therefore won't be asked for all of your details every time you book tickets with us.
Match Day Sales
On matchdays tickets can only be purchased from The Matchday ticket office situated next to Main Reception.
The ticket office is open on matchdays from 9am for all ticket sales, but from 1 hour to kick- off tickets for that day's game only will be available for sale. This speeds up the sales process when the ticket office is at its busiest and assists in getting supporters into the ground in time for kick-off.
Ticket Concessions
AFC Bournemouth offers concessionary ticket pricing for customers in the following categories:
Over 65
Under 16
Full Time NUS
Ambulant Disabled (Click here for details)
Concessionary tickets will be asked for proof of eligibility unless previously registered with the Ticket Office.
Students who are in possession of an NUS student card or who can prove they are in full time education for the current 2011-12 season, as long as a valid photo and expiry date is shown on their student card, can obtain the student rate on their tickets.
Eligibility should be brought to every match, as stewards reserve the right to check if they feel it necessary. If proof of eligibility cannot be provided then we reserve the right to refuse entry to the stadium. If admittance to the stadium is gained via an incorrectly purchased concessionary ticket this will then need to be upgraded to the correct price bracket at the main ticket office and the price difference paid.
Season Tickets
If a season ticket is left at home then the supporter should go to the ticket office, where their details will be taken and upon proof of identification & seat clarification, a duplicate match will be issued from the Ticket Office at the discretion of the Ticket Office Supervisor at a fee of £5.00.
If a season ticket has been lost then the ticket holder should report it immediately to the club. A charge of £20.00 will apply for producing a replacement season ticket.
A full copy of our Season Ticket Terms and Conditions can be found by clicking here.
Season Ticket Upgrades
To upgrade a season ticket the supporter must notify the ticket office of the change they wish to make no later than 24 hours before kick-off time. If a supporter is wishing to transfer to another person then the notification must give the full name, address and of the person who will be using the ticket. In the case of a concessionary ticket being used by a person not fulfilling the concession requirements, the notification must be accompanied by a fee equal to the difference between full cost of the seat and the concessionary price applicable to that position.
Any season ticket card transferred will be retained by the Ticket Office for the duration of the game(s) requested.
Season tickets can be upgraded on a match-by-match basis and can be moved for the remainder of the season.
Moving of a season ticket will incur administrative charges of a £20 season ticket replacement fee as well as any difference in price relating to moving to a different stand or section of the ground.
Misplaced or Lost Tickets
In the event of match day tickets being misplaced or lost, supporters are advised to contact the ticket office at the earliest time possible prior to the fixture. Upon confirmation of address and booking details, supporters can be issued with duplicate copies of their tickets. Additional checks may be required to produce duplicate tickets.
If a season ticket is left at home then the supporter should go to the ticket office, where their details will be taken and upon proof of identification & seat clarification, a duplicate match will be issued from the Ticket Office at the discretion of the Ticket Office Supervisor at a fee of £5.00.
Refunds/Credits
Any refunding or crediting of a purchased match ticket will be dealt with on an individual basis, any customer wishing to do so must visit the Ticket Office and speak directly to the Ticketing Supervisor/Manager on duty.
Refunds and/or credits will only be considered if the ticket is returned to the Ticket Office no later than 24 hours before the fixture. A customer must produce a ticket at the ticket office before it will be refunded.
Refunds will not be accepted on tickets if the game has already been played.
Postponed or abandoned matches
In the case where spectators have purchased a ticket to a game which is subsequently postponed before kick-off, ticket holders would be entitled to free admission to the rearranged fixture.
If a match is postponed or abandoned before half time, then all supporters in possession of an original ticket will be given half price entry to the replayed match.
If the game is abandoned after half time then there is no reduction in to the replayed match.
Anyone who cannot produce an original ticket stub will be required to pay full price.
Refunds relating to postponed or abandoned games can only be processed once the rearranged fixture date has been confirmed. These will be dealt with on an individual basis.
Car Parking
Supporters are advised to travel in plenty of time for the game.
There is a council run pay and display car park directly adjacent to the stadium which is chargeable from 8am until 6pm and free outside of these hours. Car parking is charged at 50p per hour.
You may experience delays in leaving the car park after the final whistle, please be aware that there is an exit at the South end of the pay and display car park which will bring you out via Gloucester Road in Boscombe.
