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Opening hours

Posted: Wed 01 Jul 2015

Main reception at Vitality Stadium is open from 8am to 5pm Monday to Friday.

The club’s main switchboard phone number is 0344 576 1910.

The number offers exactly the same functionality as the previous number, but will now be charged at the same rate as local 01 and 02 numbers.

If your tariff or call package offers inclusive calls to landlines, numbers starting with 03 will be included as well and will be free of charge.

Meanwhile, the ticket office is open seven days a week for sales and enquiries.

The ticket office can be found in the Club Store, which is located on the corner of the Main Stand and North Stand.

Tickets can also be purchased from the BIC and Pavilion ticket offices in the town centre.

Enquires can be made by calling 0344 576 1910 (option one, then option one again) or emailing

Ticket office opening hours
Monday to Friday:
Matchday Saturdays: 9am-2pm
Non-matchday Saturdays:
Sundays: 10am-3pm 
Please note, the ticket office will be open until 5pm on 24th December and 31st December, and also open from 11am-3pm on Monday 28th December.

BIC ticket office opening hours
Monday to Sunday:
*With the exception of show nights and on-Sales, please check before arriving. For more information, click here.

Pavilion ticket office opening hours
Monday to Sunday:

Phone line opening hours
Monday to Saturday:
Sundays: 9am-5:30pm

Please note, it is important to have your customer identification, and if appropriate season ticket number, ready when purchasing tickets.

The Superstore is open seven days a week.

Monday-Friday: 9am-5pm 
Saturday (non-matchday): 9.30am-4pm 
Saturday (matchday): 9am-3pm and 20 minutes after the final whistle 
Sunday: 10am-3pm 

To shop at our online store, visit